The Supply Chain Differentiation Guide by Erik Hofmann Patrick Beck & Erik Füger

Author:Erik Hofmann, Patrick Beck & Erik Füger
Language: eng
Format: epub
Publisher: Springer Berlin Heidelberg, Berlin, Heidelberg

On the customer side, the segments are separated according to customer segment “private”. In the same way customer relationships are connected to the level of information sharing, which means private customers have a low level of information sharing due to their transaction-based customer relationship.

References

Ballou, R. H. (2004). Business logistics/supply chain management: Planning, organizing, and controlling the supply chain (5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Bensaou, M. (1999). Portfolios of buyer-supplier relationships. (Cover story). Sloan Management Review, 40(4), 35–44.

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